Search. Monitor. Secure. All with Elastic and Syone.
Elastic
Portugal’s leading Elastic partner for search, observability, and security at scale.
As the only official Portuguese certified Elastic partner, Syone helps companies unlock the full value of their data using the Elastic Stack. From enterprise search to centralized logging, application performance monitoring, and threat detection, we design, implement, and manage Elastic-based solutions that fit your business.

Turn Data Into Action with Elastic + Syone
Discover how leading companies are using Elastic to gain real-time insights, boost system performance, and reduce incidents.
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What we do

Observability
We deploy the full Elastic Stack (Elasticsearch, Kibana, Beats, and Logstash), to deliver real-time observability, log aggregation, and system monitoring. From infrastructure to applications, Syone helps you track performance, reduce downtime, and improve operational visibility.

Security

Search
Case Study
Improving System Reliability and Performance with Elastic Stack
A major Portuguese utility provider faced challenges managing application performance and scattered logs across a complex system. Partnering with Syone, Elastic’s only official partner in Portugal, they unified their monitoring, reduced noise, and gained clarity and control.
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Case Study
Revolutionizing Banking Operations with Centralized Log Monitoring
In banking operations, outdated tools and scattered logs delayed issue detection. Syone delivered a centralized monitoring solution, unifying log management and improving operational efficiency.
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Case Study
How to Drive Sales and Increase Revenue with Elasticsearch on your e-commerce
Leroy Merlin partnered with Syone to replace their outdated search system with a scalable, high-performance solution powered by Elasticsearch, delivering faster, more relevant results and a better customer experience across all channels.
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Case Study
How EDP achieved Business Innovation with Data Insights powered by Syone
EDP partnered with Syone to overcome the limitations of SAP monitoring tools by leveraging the Elastic Stack. Syone transformed unstructured Tomcat logs into real-time insights, improving visibility across 294 integrated applications.
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Case Study
How Syone Enhanced an International FMCG Chain's Operations with Managed Services
Syone's Managed Services were brought in to help an international FMCG chain, known for its discount supermarket operations across Europe and the United States, to address the critical need for improving manual processes and document handling across their Portuguese logistics centers and stores.
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What we deliver as your Elastic Partner
We define and implement Elastic solutions tailored to your needs, whether using Elastic Cloud Enterprise, Elastic Cloud on Kubernetes (ECK), or self-managed stacks, ensuring alignment with your business goals and performance requirements.
Syone offers official Elastic subscriptions for Elastic Stack, Elastic Cloud Enterprise, Elasticsearch Service, App Search, and Site Search. We help you select the right plan and ensure seamless access to all features and updates.
We manage and optimize deployments across Elasticsearch, Kibana, Beats, and Logstash, ensuring scalability, high availability, and top performance in cloud or hybrid environments.
Interested in our Elastic services?
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Frequently Asked Questions
As Elastic’s official and only certified partner in Portugal, Syone brings over 25 years of experience delivering large-scale, high-performance solutions across industries like finance, energy, retail, and public sector. Our teams include Elastic-certified consultants and engineers, fully trained on the latest Stack capabilities (Elasticsearch, Kibana, Beats, Logstash) and advanced features like security, machine learning, observability, and Elastic Cloud. We’ve successfully delivered projects across many countries, with proven references and real-world use cases.
Syone covers the entire project lifecycle, from initial assessment and architecture design to implementation, configuration, and seamless integration with your existing systems. We build custom dashboards and analytics, provide post-launch support, deliver tailored training for your teams, and offer 24x7 managed services to ensure stability and performance. We’re not just implementers, we’re licensed to sell official Elastic subscriptions, guaranteeing enterprise-grade compliance and long-term value.
We advise, manage, and optimize Elastic subscriptions directly.
Our experts help identify the best licensing model for your environment (on-prem, cloud, hybrid), ensure cost-efficiency, and handle activation, renewal, and compliance. We align your subscriptions with both production and test environments, so your setup is clean, scalable, and audit-ready.
Syone offers multiple support levels, from business hours to 24x7 SLA-based support, backed by a dedicated team of Elastic-certified professionals. When needed, we escalate directly to Elastic, thanks to our partner status and subscription access. Clients benefit from a local expert support team in Portugal and clear incident management workflows to reduce downtime and risk.
We follow agile project methodologies, using tools like Jira, Confluence, and GitLab for visibility and collaboration. Our approach includes detailed documentation, clear handover plans, and tailored training sessions to ensure your teams are confident using and managing the Elastic Stack long after go-live. We work as an extension of your team, focused on value delivery and long-term success.