Observability and Data Monitoring

How Syone helps you improve performance and reduce downtime with observability and data monitoring

Syone provides real-time visibility into your systems, applications, and infrastructure using advanced observability and monitoring tools like Elastic, Zabbix, and Grafana.

By detecting anomalies early, reducing mean time to resolution (MTTR), and identifying root causes faster, we enable your teams to minimize downtime, optimize system performance, and stay ahead of disruptions.

Do you have full visibility of your IT systems to act fast and perform better?

Get real-time visibility into your systems with Syone’s Observability & Data Monitoring services. Prevent downtime, solve issues quicker, and make smarter decisions backed by data.

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How Observability and Data Monitoring Can Transform Your Business Operations 1.1-1

Why choose our Observability & Data Monitoring services?

Syone helps reduce Mean Time To Resolution (MTTR) by identifying anomalies early and quickly restoring services to minimize downtime.

Monitor user behavior and app performance in real time to proactively fix issues and ensure a smoother digital experience.

Analyze logs, metrics, and traces to uncover performance trends, detect bottlenecks, and support faster, evidence-based decisions across your IT environment.

Give all stakeholders a shared, unified view of system health and performance. With customizable monitoring dashboards, teams can communicate more effectively, reduce back-and-forth, and resolve issues faster.

Leverage real-time threat detection to spot anomalies, block risks earlier, and maintain compliance across your infrastructure.

Smarter operations through advanced observability & data monitoring.

Detect issues early, improve performance, and ensure system reliability.

Monitor Logs, Solve Faster

Monitor Logs, Solve Faster

Get full visibility into your system’s health with centralized log analysis. Syone helps detect anomalies early, resolve issues faster, and improve performance, security, and compliance across your infrastructure.

App Monitoring, Faster Fixes

App Monitoring, Faster Fixes

Syone uses APM with OpenTelemetry, distributed tracing, and AI analytics to monitor cloud-native apps, detect issues, and improve code quality, enabling faster debugging and more reliable delivery.

Track & Analyze,In Real-Time

Track & Analyze,In Real-Time

Syone delivers full-stack infrastructure monitoring using Elastic, Zabbix, and Grafana to centralize metrics, logs, and alerts, improving visibility and reducing mean time to resolution (MTTR).

Case Study

See how Odemira modernized its IT operations with Syone and Zabbix.

Public institutions must deliver fast, reliable digital services. In Odemira, Portugal’s largest municipality, limited IT visibility meant reacting only after issues impacted citizens. By partnering with Syone, the official Zabbix partner in Portugal, Odemira shifted to a smarter, proactive IT approach.

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Resource - Odemira Zabbix

Case Study

Improving System Reliability and Performance with Elastic Stack

A major Portuguese utility provider faced challenges managing application performance and scattered logs across a complex system. Partnering with Syone, Elastic’s only official partner in Portugal, they unified their monitoring, reduced noise, and gained clarity and control.

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Resource - Elasticstack

Case Study

Optimizing Financial Infrastructure Monitoring with Zabbix

A financial institution faced downtime and rising costs due to fragmented monitoring and limited visibility. Syone solved this by implementing a unified monitoring solution, boosting efficiency and control.

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Resource - Banking - Zabbix

Case Study

Revolutionizing Banking Operations with Centralized Log Monitoring

In banking operations, outdated tools and scattered logs delayed issue detection. Syone delivered a centralized monitoring solution, unifying log management and improving operational efficiency.

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Resource - Banking - Elastic

What we do

End-to-end IT services to power innovation and drive digital transformation.

IT Management

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IT Management

We deliver end-to-end IT management, covering infrastructure, system monitoring, performance tuning, cybersecurity, and incident response, to ensure your business runs smoothly, securely, and without downtime.

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DevOps

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DevOps

Accelerate your software delivery. We implement CI/CD pipelines, cloud automation, and DevSecOps best practices to boost agility and mitigate risk, enabling faster and more reliable deployments.

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Observability & Data Monitoring

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Observability & Data Monitoring

Gain full visibility into your IT systems. We help you detect issues faster, reduce downtime, and optimize performance through real-time analytics, log aggregation, and system health monitoring.

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Data, Machine Learning, and Artificial Intelligence

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Data, Machine Learning, and Artificial Intelligence

Turn your data into competitive advantage. We build intelligent, scalable solutions using data science, predictive analytics, and MLOps, transforming insights into action and enabling smarter, faster decisions.

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Software Development

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Software Development

Syone develops custom software tailored to your business, combining UX/UI design, agile methodologies, and continuous integration. From modernizing legacy systems to building new digital experiences, we bring your ideas to life.

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Digital Transformation

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Digital Transformation

Navigate the digital landscape with confidence. We help businesses modernize systems and strategies by aligning people, processes, and technology, to improve agility and drive sustainable growth for your business.

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Software Subscriptions

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Software Subscriptions

We partner with industry leaders like Red Hat, Zabbix, Elastic, and Microsoft to deliver enterprise-grade support, expert consulting, and ongoing operations, ensuring you get the most value from your software investments.

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How we do it

Flexible delivery models to match your strategy and scale your business.

IT Nearshore

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IT Nearshore

Boost product development and delivery speed. Whether you need to extend your in-house team or build a dedicated team from scratch, we provide top-tier IT talent in Portugal, aligned with your time zone, goals, and budget.

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Managed Services

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Managed Services

Keep your IT infrastructure running at peak performance with 24/7 monitoring, proactive support, and issue resolution. Reduce downtime, optimize operations, and free your team to focus on innovation and strategic goals.

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Turnkey Projects

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Turnkey Projects

From concept to launch, we deliver software solutions tailored to your business. We handle the entire lifecycle, from planning to development and deployment, ensuring faster time-to-market and on-budget delivery.

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Software Subscriptions

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Software Subscriptions

Software Subscriptions are part of how Syone delivers scalable, secure, and cost-effective IT solutions. By partnering with industry leaders, we provide a reliable delivery model that ensures long-term support, stability, and faster time-to-value.

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Frequently Asked Questions

Monitoring tracks system health and performance using predefined metrics, logs, and alerts. Observability goes deeper using logs, metrics, and traces to understand the internal state of a system and identify root causes before they impact users.

The three pillars are logs, metrics, and traces. Together, they provide a comprehensive picture of how systems behave, allowing teams to detect, troubleshoot, and resolve issues more effectively.

At Syone, we work with Elastic (Elastic Stack) for log aggregation and security analytics, Zabbix for real-time infrastructure monitoring, and Grafana for metrics visualization and dashboarding. We also support OpenTelemetry to standardize data collection across environments.

It depends on your resources and goals. At Syone, we help clients evaluate both routes. Our team specializes in implementing and configuring proven tools like Elastic and Zabbix to accelerate deployment and ensure scalable observability without starting from scratch.

Syone offers both approaches. Managed solutions (like Elastic Cloud) simplify operations and scale easily, while self-hosted options (e.g., on-prem Elastic + Zabbix) provide full control and customization, ideal for organizations with strict compliance or security requirements.

We instrument every layer of your stack, from backend services to cloud-native apps, using distributed tracing, centralized logging, and real-time metrics. Syone ensures your observability layer integrates with hybrid and multi-cloud environments while maintaining performance and visibility.

We recommend using structured logs (e.g., JSON), avoiding sensitive data, defining consistent log levels, and setting up retention policies. For metrics, focus on meaningful KPIs, avoid excessive granularity, and leverage Grafana dashboards for clear visualization.

We configure alert thresholds based on severity and business impact, using correlation and deduplication features (e.g., in Elastic or Zabbix) to reduce noise. Escalation workflows ensure critical issues are surfaced quickly, without overwhelming your teams.